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Advising Team

The Springboard Advising Team is here to support you every step of the way throughout your learning journey. We’re a unified team working together to ensure that you receive the personalized guidance, encouragement, and tools needed to succeed. Whether you’re looking for academic advice, need help building a study plan, or simply want someone to check in on your progress, we’ve got your back.

The Advising Team is your primary point of contact for any questions you have throughout the course. If you're ever unsure who to reach out to—start with us! Book a call with us here or email advising@springboard.com. 


What Does the Advising Team Do?

Our team functions as a collective support system for all Springboard students. Here's how we help:

  • Pacing and Planning Support: We’ll help you create and maintain a study plan that fits your lifestyle and course goals.
  • Study Tips and Techniques: We offer personalized advice to keep you motivated, organized, and productive.
  • Progress Support: Whether you're falling behind or pushing ahead, we’ll help you set goals, overcome challenges, and keep moving forward.
  • Resource Navigation: We’ll connect you to the right tools, materials, or team members to help you get what you need.
  • Communication Guidance: If your question falls outside our scope, we’ll point you in the right direction.
  • Feedback Collection: Your experience matters. You’re always welcome to share feedback to help us improve your learning journey.

When Should You Reach Out?

Book a call or email us any time you:

  • Need help building or adjusting your study plan.
  • Feel stuck or overwhelmed and need someone to talk through it with.
  • Want tips to improve your learning habits or stay motivated.
  • Have general questions about how your support system works.
  • Aren’t sure who to ask—start with us and we’ll direct you as needed.

📧 Email: advising@springboard.com
📅 Book a Call: Email us to schedule a session, or use the link sent in your Month 1 emails!


How Often Will You Hear from Us?

Unlike your regular mentor calls, advising support is available on-demand and as often as you need it. While we don’t proactively reach out on a regular scheduled cadence, you’re encouraged to book a call any time you want help planning, reflecting, or working through challenges.

We’re not technical experts, but we specialize in helping you create action plans, manage your time, and make consistent progress.


Student Advisor vs. Mentor: What’s the Difference?

  • Mentor: A technical expert in your field. They’ll guide you through subject matter, provide project feedback, and support you through regular, scheduled calls.
  • Advisor: A student success expert. We’ll support your planning, pacing, motivation, and general course experience. You can book calls with us anytime.

We're here to make your Springboard experience feel manageable, motivating, and meaningful. Don’t hesitate to reach out—we’re ready to support you!