Springboard Technical Calls are specialized calls conducted by high-performing mentors to further guide students throughout their course. They fall into the bucket of supporting hireability or completion goals. Technical coaching calls are booked by students through YouCanBookMe (YCBM) and are taken on Zoom.
Technical Call Types:
- On-Demand Mentor Calls
- Technical Mock Interviews
- Post-Completion Mentoring Calls
- Project Reviews, Code Reviews, and Research Reviews
- Live Assessments
Payments:
Technical Coaches are paid following the same call policy as mentors. They are not paid for calls where either the Technical Coach and/or student No-Show, Cancels within 24 hours, or Reschedule within 24 hours of the booking.
Conduct:
- All technical coaching calls happen on Zoom.
- Please ensure you are connecting with the student via the Zoom link. In case of technical issues encountered, please reach out to the provided student email address to connect with them for the call.
- If you are unable to connect with them, please wait 5–10 minutes before considering the student a no-show.
Call Best Practices:
- Clearly define objectives before each call for focused guidance.
- If you cannot connect through the Zoom link and need to take a call outside of Springboard Zoom, please let us know at mentors@springboard.com within 24 hours.
- Share relevant resources during and after calls for an enriched learning experience.
- Please log your calls within 48 hours of them happening.